Sometimes surprises are not a good thing!
I feel that transparency is important in my business operations. The cost of using a travel agent seems to be the biggest question my clients have, and most of what I do have no fees for service. I believe in making my expertise available to all who wish to benefit from my experience and education. However, there are a few instances when I do need to charge a fee prior to starting a file:
1. When you call Wood Travel I will refer to my client files to see if I have done work for you in the past. If I have, and that particular booking was not confirmed, there will be a non-refundable fee required prior to a file being created. ($200 via e-transfer, cash or personal cheque).
2. For interior and ocean view cabins ($100 per person)
3. Any all-inclusive resort 4 stars or less ($150 per room)
4. When using travel credits to book there is a $200 fee for every $1000 redeemed.
**All payments are required prior to quotes
Why should you work with Wood Travel? First, it is my passion (& career!) to know all things travel! When I am not in my office busy at work planning trips abroad for my clients, I am either traveling to gain first hand experience of the destinations my clients are dreaming about, or taking classes to learn yet even more! I will handle the paperwork, offer payment plans, advise on regulations, insurance and visa requirements, and entry requirements, and will keep you well-informed every step of the way!
I'm a 'Dutch girl', so it's in my blood to treat your money as if it were my own. I am dedicated to finding you the lowest price possible for your vacation and can discuss options with you that you may not have considered. I request upgrades where available and I do not charge a fee to book all-inclusive resorts (one of the most popular options for bookings). My agent resources can assist in finding the perfect resort for you - while most times costing you less than when you book direct! And finally, I am traveling with you (so to speak!) as I will give you my direct line to text or call, email, or message on social media, in the event you need anything while you're away. There is no charge for that kind of peace-of-mind!
Our service to clients who book their entire vacation with us (regardless of fee) includes:
**upgrade requests, although not guaranteed
** handling unexpected changes
** pre/during/and post trip information
** travel guidance
** assistance in destination for uneventful circumstances that can occur.
** Important insurance information
** Important health information
** Important destination information
** In-depth research
** Liaising with providers to ensure best possible fit is found
** Hours on hold with providers.
In-Person Pre-Vacation Consult
Do you wish to meet in person to discuss your travel needs? Wood Travel will come to your home, or you can come to us. We do charge $100 for a 60 minute pre-vacation consult. These meetings are by appointment only and for more details, please contact Sandra.
All fees are non-refundable and not applied to your package, and required 3 days before meetings are set to take place, or meetings will be cancelled.
Information required for quotes:
All email requests must include the following:
*dates for travel (exact or a range)
*complete mailing address and contact number
*passport information is needed for cruise quotes
*budget (per person or total)
Once I have this information, we will send you quotes directly from the supplier, as well as important documents. We can have your vacation secured with deposits when available!
WHO WE BOOK:
WHAT WE DON'T BOOK:
WHAT WE BOOK:
Wood Travel will book anything from simple to intricate itineraries for:
**all-inclusive vacation packages
**resorts and hotel offerings
**pre-packaged tours worldwide
**excursion packages for cruise ports and all-inclusive destinations
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WHAT WE DON'T BOOK:
While Wood Travel would love to assist with all of your travel needs, our primary focus is on vacation packages and pre-packaged tour offers. We do not book:
**flights - only
**customized packaging for trips abroad